John Deere Service Advisor can’t change models

John Deere Service Advisor 5.3 is experiencing an issue where it believes a test or calibration is still running from a previous session with a 450J dozer, preventing you from connecting to a different machine (5085E tractor). Here’s a detailed solution to resolve this issue:

Related Contents:
John Deere Service Advisor 5.3.225 AG+CF 2023 2020 2018 Free Download
John Deere Service Advisor 5.3 Software
John Deere Service Advisor

Solution Steps:

  1. Tests and Calibration Tab:
    • Open the John Deere Service Advisor software.
    • Navigate to the ‘Tests and Calibration’ tab.
    • Look for any tests or calibrations that appear to be running or incomplete.
    • If you find any, attempt to close them. If it’s not clear which test or calibration is running, try starting and then aborting each test, followed by exiting from it.
  2. Proper Disconnection:
    • In the future, ensure to disconnect properly from the machine.
    • Use the disconnect icon in the software which will notify you if any test is still running and won’t let you disconnect until it is properly closed.
  3. Service Restart:
    • Close the Service Advisor software.
    • Open your computer’s service management (e.g., Windows Services).
    • Locate and stop the Service Advisor services (there might be more than one).
    • After stopping the services, clear all your browser data (cache, cookies, history).
    • Restart the Service Advisor services.
    • Reboot your PC.
  4. Clear Browsing Data:
    • As you mentioned, clearing browsing and search history helped in resolving the issue.
    • In your web browser, go to the settings or history section.
    • Clear browsing history, cache, and cookies.
  5. Reconnect to the Tractor:
    • After completing the above steps, try connecting to the 5085E tractor again.
  6. Additional Tips:
    • Always ensure to close the software properly after each use.
    • Regularly update the software to the latest version to avoid bugs.
    • If the problem persists, consider reinstalling John Deere Service Advisor.

Preventive Measures:

  • Proper Disconnection: Always disconnect properly using the software’s disconnect feature to avoid such issues in the future.
  • Regular Software Updates: Keep your software updated to prevent bugs and compatibility issues.
  • Routine Maintenance: Regularly clear cache and temporary files from your computer to keep the software running smoothly.

More topics for John Deere,please refer to: John Deere Trouble Repair

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