Customer :
Hello, I hope you’re well. The MB Star C4 software is working very well on all of the cars except a Mercedes Benz CLA450 with the Vin number: W1K1183542N202059. On this car, it does not want to connect, it shows me the photo that I sent you. It tries to connect online. Are you able to assist?
I don’t mind paying if a technician needs to login to it to see what the problem is
OBDII.SHOP :
Engineer said Mercedes Benz CLA450 should be getting authorization from factory , they can help you do the authorization remotely by team viewer , the cost is USD60
Customer :
Just wanted to say thank you very much, thanks for your support , it is working perfectly now. Please let me know if I owe anything. I look forward to doing business with you in the future again. They authorized it, please send me the banking details.We will pay the charges
OBDII.SHOP :
If you have any request of authorization for Benz vehicles , welcome to contact sales@obdii.shop
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