Sometimes Autel MaxiIM IM508 or Autel MaxiIM IM608 will meet operation failure and disconnect with the vehicle, at this time you’ll require to send datalog from history for Autel technical help.
It may help:
How to catch the system logs?
Upload system logs: solve Autel scanner WIFI& locked car issue
Upload System Logs Solve Autel Scanner WIFI & Locked Car Issue
How to send datalog from history?
Step1. Press “Data Manager” on Autel IM508/IM608 screen;
Step2. Press “Data Logging”;
Step3. Press “History” function on top bar;
Step5. Press the arrow right on the corresponding failure function page;
Step6. Input the reason for sending datalog;
Step7. Press button to send log.
How to extract the datalog from IM508/IM608 with PC manually?
In case some customers may not upload the datalog from device directly, this way will help to get datalog from PC for analysis.
Connect IM508/IM608 to the PC;
Get datalog manually from device, which you can find at “PC\MaxiIM IM608\Internal storage\Scan\datalogging”.
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