GM MDI 2 Scanner Cant Connecting the Vehicle

Customer :
The MDI2 isn’t recognized, than you click on change device it is found but you can’t connect…
I connected Opel Astra J with the B16 DTL engine (Opel Astra J MY 2015) cant connect

OBDII.SHOP :
Our engineer have fixed the problem for you remotely by team viewer which you can check the photos as following :

When you work with your GM MDI , you have to choose GM-MDI 2 D-PDU API by Bosch from the picture displaying :

Customer :
Many thanks for the great technical support by team viewer . The best I ever got from sales@obdii.shop

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