
Customer Report:
“I purchased the NEXIQ 2 USB Link + Diesel Truck Diagnostic Tool with all adapters. However, when I installed the Cummins software, I received the following error:”
OBDII.SHOP Response:
This issue usually occurs during installation. Please follow these steps to resolve it:
- Review the installation video carefully – it contains all the necessary steps.
- Set your laptop’s system date to 2014 before starting the software.
- Do not change the system date after installation; keeping it set to 2014 will prevent the error from reappearing.
If you have further questions or require additional support, feel free to contact us directly at sales@obdii.shop.
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