![gm-mdi2-global-tis-v32-connection-error-1 (2)](https://blog.obdii.shop/wp-content/uploads/2020/09/gm-mdi2-global-tis-v32-connection-error-1-2-600x381.jpg)
Customer problem:
It will not connect with global tis v32 tried on 3 different laptops. GM MDI 2 manager finds and connects the gm mdi2 device but global tis has a red X through the device when trying to select it, see images attached. Are you able to help via remote still need help asap? Thanks!
The solution offered by www.obdii.shop engineer:
The global TIS software you installed is old, and it only can be activated on Windows XP. Please change the XP system.
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