Porsche Piwis 4 Tester Piwis IV Diagnostic Tool Can’t Recognize the VCI
Customer :
The Porsche Piwis 4 VCI is not detected by the program. No driver is installed, so it doesn’t show up as a network card in Device Manager; only as a USB device. The VCI shows up in Device Manager. But only as USB

These issues are usually due to the VCI not being connected properly. You can disconnect the USB cable with the VCI first, then connect it well again , and then test it
If you connected the cable properly, you can try using another USB port again.

Customer :
Yes, yes. After I disconnected the cable and reconnected it again like the picture you sent me, it’s working now. It’s perfect. Thanks for your support !

OBDIISHOP :
For more requests regarding automotive diagnostic tools, please contact our sales team directly.
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