MB Star C6 Multiplexer Disconnects and Reconnects During Diagnostics

Problem:
While doing a diagnostics the mb star c6 multiplexer disconnect itself, and then it connect itself again

Reply:
How far are you from the car? engineer said it may also be related to the WIFI reception of the computer
Also pls put the device outside the car

Problem:
It doesnt want to do a diagnostics,it looses connection with multiplexer
I just restarted everything again.
Now its working


Reply:
engineer said there may be signal interference in the workshop, and the WiFi tested before shipment can be up to ten meters away from the car

Problem:
This is now the second car from saterday that i can do a diagnostics.can you please help

Reply:
Engineer said you have connected C4 device via WIFI function, not C6, so software unable to communicate with C6, the second picture is the correct C6 wifi name, it’s serial number of your C6 device.


Feedback:
It seems to be working again
Thanks alot

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